Fewer empty slots, less reception admin.
Unanswered calls, late cancellations and reminder admin cost clinics time and revenue. Charter builds AI that handles them for medical, dental and aesthetic clinics, and runs it for you.
The problem
Every empty slot is lost revenue.
20.8% → 10.3%
In the study, AI identified which patients to call and staff made the calls. Charter builds clinic systems on the same principle.
What we build.
Patient enquiries
Patients get answers and appointments on WhatsApp and your website, at any hour.
Cancellations
A freed slot is offered to patients on your waitlist.
Reminders and preparation
Confirmations and pre-visit notes go out automatically.
Reception admin
Forms and insurance details are collected before the patient arrives.
Connected to your clinic management system where it allows it.
Patient data
Built around UAE health-data law.
UAE law restricts where health data is stored and processed. Every clinic project is reviewed against it before going live, and keeps only the data the job needs.
Your staff can always step in and reverse what the AI did.
Free response audit
Start with a response audit.
With your permission, we contact your clinic the way a patient would, measure how quickly and how well we're answered, and walk you through the results on a 20-minute call, at no charge.
FAQ
Frequently asked questions.
Can't find your question? Email us and our team will reply.